Competency Frameworks

A good competency framework can act as the foundation of your people strategy - a communication tool for uniting and directing all employees. A good competency framework identifies and explicates what excellent performance and service looks like in practice, providing clarity over the breadth and type of behaviours expected.

It can provide the basis for valid recruitment and selection, focused training and development, more transparent and effective performance measurement and management and greater individual ownership of career progression and personal development.

Heron Consultants work to generate extensive and rich behavioural indicators and develop a framework that is fit for purpose. We manage the research process so that positive emotions and thoughts are experienced by all involved and contributors feel like co-creators

Let Heron Consultants work with you to make all this happen!

Wellbeing Services

As an employer it is in your vested interest to maximise the health, safety, well being, efficiency and effectiveness of your employees. By actively promoting greater well being and effectiveness at work you will enhance your organizational image and reputation, improve ‘emotional capital’ and harness pressure to become a positive force to improve performance.

Heron Consultants believe that prevention is better than cure and that the adverse symptoms of an unhealthy workplace can be avoided and alleviated. Using diagnostics such as questionnaires, focus groups, return to work and exit interviews, real-time observations and analysis of company records, we will identify both the potential or actual workplace hazards (the stressors) and the organizational impact (symptoms of stress). Based on this evidence we will work with you to develop stress intervention and awareness programmes.

To enable a productive and long term workforce let us help you promote health and well being at your workplace - ‘It pays to manage work related stress’ (HSE)

Facilitated Events

Suffering from lack lustre meetings? Do you have a forthcoming project that is too big to manage in-house?

Heron Consultants bring over 20 years experience of organising events that deliver on promises. We can help you articulate your needs and bring about desired outcomes. We pay attention to risk management, engagement of stakeholders, budgetary and quality considerations. We know how to make an event work because we know how people behave in group situations and understand the critical elements to keep people engaged during the session. We can work with you to harness individual motivations so participants will return to the office feeling energised to deal with tougher challenges and strive for higher performance.

If you want the reassurance of expert involvement do call us.

Contact us: tel 01737 557833 mobile 07788 670505 deborah@heronconsultants.com Surrey UK
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